1. Client focus
A strong client focus, knowing our clients always come first, combined with a culture of innovation, collaboration, diversity and inclusion is the kind of developing environment we offer our staff, encouraging people to take responsibility to develop our business further.
Our philosophy at Insight is we focus on working in partnership with clients and their advisors to help deliver complex investment outcomes. We are regarded as a trusted advisor rather than product provider.
We foster a strong culture of ownership, providing our staff autonomy and trust from the start, allowing them to make their own decisions that impact our business.
We create a culture of camaraderie and trust in our business. We focus on getting the right people with the right expertise and combining them in a diverse team to work together to deliver results.
Our flat team based ethos makes it simple for us to communicate and share ideas.
We foster a culture free of bias which is reinforced in the way we recruit, promote and collaborate across our teams.
4. Cognitive agility
We are inquisitive, skilled in analysing information and forming an opinion and then we take the initiative to act.
5. Continuous improvement
We have always had a culture of continuous improvement, demonstrable since we became a driving force in liability-driven investment (LDI). We maintain a questioning attitude and are not afraid to speak up and challenge conventional thinking or the status quo. We build relevant solutions in an environment of continuous improvement, responsibility and autonomy where the best ideas are allowed to rise to the top.
Our challenging environment provides the right conditions for employees to hone their skills and expertise and develop within the business. We provide direction through alignment, performance management, commitment based culture and emphasis on personal development within our business.
Insight is a growing business, so there is plenty of scope for individuals to make a real difference with ongoing opportunities to develop your skills and knowledge. Our structure is not built around hierarchy, and the development of our business has enabled many of our people to take on new challenges where they have the skills, expertise and motivation to take the lead.
Striking a balance
There's a balanced mix of colleagues across our teams: some have been with us since the start, and some have joined later, bringing in new ideas. Our colleague turnover is below our peers, and as we grow and develop, we look for new people who will bring different skills and qualities to our business.
Applying to join our team
Number of employees as at 30 September 2019. All other stats are from the 2018 annual employee survey.